Need IPTV support? Whether you want help to install IPTV, have a question about billing or something stopped working, our team is here every day of the week. Message us on WhatsApp for the fastest answer, or send an email and we will get back to you.
Pick WhatsApp for a quick answer, email for anything that can wait, or fill in the form below. Every option reaches the same team.
The fastest way to get help with setup, billing or any question. We are available 24/7 and usually reply within minutes.
Start WhatsApp chat →Fill in the form, then choose how to send it. We open WhatsApp or your email app with your message ready, so you only need to press send.
Please do not write your password or card details in the message.
From your first free trial to a problem with an existing plan, these are the most common reasons people contact us.
Ask for your trial on WhatsApp and test live TV, movies and 4K on your own device first. No credit card needed.
Stuck on how to install IPTV? We help for free on Firestick, Smart TV, Android, iPhone, PC, Mac and MAG box. You can also read our IPTV setup guide.
Channels not loading, buffering or a login that fails? Send us your device and what you see, and we fix it with you.
Questions about a payment, an invoice or how your subscription renews? Our team can check it with you.
Want more connections or a longer plan? Tell us what you need and we will help you pick the right one from our plans.
Every plan has a 7-day money-back guarantee. Contact us within that time and we will take care of it.
Getting help from Velora4K takes less than a minute. Here is the quickest way to get an answer.
Tap the WhatsApp button for a quick answer, or write to support@velora4k.com if it can wait.
Say which device you use and what is happening. A short message and a screenshot are enough.
We reply, check your account and walk you through the fix until everything works.
The fastest way is WhatsApp at +33 7 56 75 67 97. You can also email support@velora4k.com or use the contact form on this page, which opens WhatsApp or your email app with your message already written.
WhatsApp is the quickest option. Our team is available 24/7 and usually replies within minutes. Email replies can take longer, so use WhatsApp if your problem is urgent.
Yes, and it is free. Send us your device (Firestick, Smart TV, Android, iPhone, PC, Mac or MAG box) and the app you installed, and our team walks you through the setup step by step.
Message us on WhatsApp and ask for the free trial. We set it up for you, and no credit card is needed. You can test channels, movies and 4K quality on your own device before you pay.
Tell us your device model, the app you use and what you see on screen, such as an error message or buffering. A screenshot helps a lot. Never send your card details or your password in a message.
All plans include a 7-day money-back guarantee. Contact us, tell us what went wrong and we will handle your request.
Did not find your answer? Ask our team on WhatsApp.
💬 Chat on WhatsAppMessage us on WhatsApp, get your free 24-hour trial and see how it runs on your own device. Our team sets it up with you.
Good IPTV needs a team that answers. If you want to contact your IPTV provider, Velora4K makes it simple: message us on WhatsApp, send an email or use the form above. Our team covers setup and installation, technical problems, billing questions, plan changes and refunds, every day of the week. New here? Read our IPTV setup guide to install IPTV on your device, browse the plans, or go back to the Velora4K home page to see everything included. Whatever you need, help is one message away.
The fastest way to reach us, 24 hours a day, 7 days a week.
Write to support@velora4k.com for anything that is not urgent.
Free help to install IPTV on any device, step by step.
Payments, renewals and plan changes explained clearly.
Fix buffering, login errors and missing channels.
A 7-day money-back guarantee on every plan.
